The Online Bathroom: Soak.com
Soak.com is an online bathroom retailer for several years now, operating from buzzing HQ in Nuneaton and enjoying a top class reputation underlined by numerous UK awards such as 2012 National Online Business of the year award.
The ethos has always focused on being passionate about offering quality for competitive prices.
Not only do they strive to give you the confidence to make your dreams happen, soak.com aim to inspire those dreams in the first place by providing on-trend style ideas through their regular blog and up-to-the-minute social media posts.
So whether you’re looking for traditional style and glamour or contemporary fittings, they promise you exquisite quality combined with unbeatable value on a vast range of sleek and sophisticated taps, basins, showers, radiators, bathroom furniture, baths, shower enclosures and toilets. What more do you ask for in your home? Their vast warehousing facility means they can make it happen for you right now.
Are you furious about the elephant in the room? Of course you deserve to be. Soak.com aim was to find a logo that represents the qualities they hope you find in them – wisdom, support, and strength. Elephant never forgets to enjoy a bath at the end of a long hard day quite so much and that’s part of their commitment to you, responding to the things you ask for and leaving you at the end of the journey musing.
Warranty
Nothing is perfect; these are life-easies that are arranged to make our life comfortable. Sometimes things can go wrong, but in the very unlikely event that one of the products is faulty, you can return and replace it. They have up to 10 years and also 1 year warranty which covers you for faults that are due to manufacture.
Simply register your product to guarantee the warranty by filling out the registration form and sitting back and relaxing knowing you are covered.
Soak.com products are manufactured using the highest quality materials and go through rigorous testing to ensure the products give you optimal performance and longevity. That’s why they are happy to provide you with a free warranty for up to a period of 10 years from when the product is purchased.
Products covered under the 10 years warranty;
- Radiators
- Mixer showers
- Bathroom taps
- Baths
- Mirror cabinets
- Toilets
Products covered under a year warranty;
- Bulbs in mirror
- Electric showers
- Shower pumps
- Tap and shower cartridges
- Shower hoses
- Toilet seats
- Cistern fittings
- Shower seals
- Basin waste and trap
- Bath waste
- Shower rollers
- Hinges on bathroom furniture
- Radiator heating element
How to Pay
Payment for all products must be by credit or debit card either directly via their website or through Paypal. They will charge your credit or debit card, direct or via Paypal, upon receipt of your order. In the event that they do not accept your order and are unable to dispatch the products to you the price will be refunded to the credit or debit card from which payment was taken or if paid through Paypal the price will be refunded to your Paypal account.
Click and Collect
Soak.com makes your shopping experience very easy. You can collect your item direct from soak.com in Nuneaton. Please note that Click and Collect point is a COLLECTION POINT ONLY. Cash payments, card transactions, refunds, or returns cannot be taken there.
Soak.com convenient Click and collect service provides you with the freedom of choice to choose when you wish to collect your item. Just select your preferred collection, date a checkout and they’ll ensure your order is ready for when you to collect it. It’s still possible you collect your order the same day as your order but you must adhere to the necessary timing.